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Assignment Name
Beneficiary Perception Survey


Short summary of Project

PMDFC is designed to improve the viability and effectiveness of urban services provided by the participating Tehsil Municipal Authorities (TMAs), and to make these improvements sustainable and replicable in other municipalities.  Since TMAs are not legally able to borrow money, project funds were provided to TMAs as grants.  The overall purpose of the survey is to assess the beneficiaries’ perception of service delivery improvements that can be attributed to PMSIP infrastructure sub projects.  PMDFC seeking an experienced consultant to implement the beneficiary perception survey to collect (i) perception based assessment of outcomes of infrastructure sub projects by using before and after approach, (ii) perception based assessment of interaction between the beneficiaries and the TMA (iii) identification of indicators of problems areas in the delivery of services (iv) assessment of ability and willingness of beneficiaries to pay for improved services (v) identification of communication channels that are best suited for reaching out to communities, entry and analysis and report writing.

The services provided by the firms included: Data gathered through structured questionnaires form households, shopkeepers and drivers.  Firm mobilized and trained 15 field researchers and 5 supervisors.  Data from 2,250 beneficiaries and non-beneficiaries in the projects areas and field teams used quantitative tools to collect information and collected case studies and human interest stories of related indicators. Data entered in CSPro, results were compiled in SPSS and analysis carried out through triangulation technique.  Key findings and recommendations were provided in reports and presentation.



     APEX Consulting Pakistan, Islamabad. Tel: 051 - 8437529-30 Ext: 110    |    APEX Consulting International, Ontario, Canada. Tel: +001 (289) 700-5401.